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Voice AI

Voice agents that handle your calls 24/7

Eliminate wait times, reduce call center costs and deliver consistent service — in French, Arabic and Darija.

French, Arabic & Darija — 95%+ speech accuracy

Real-time access to CRM & calendar data

Contextual transfer to human agents when needed

<1sPickup Time 95%+Speech Accuracy 50-70%Autonomous Resolution 99.9%SLA Availability 24/7Always On 3Languages Supported
<1sPickup Time 95%+Speech Accuracy 50-70%Autonomous Resolution 99.9%SLA Availability 24/7Always On 3Languages Supported

The problem

Call centers are expensive, slow and hard to scale

3-8 min average wait

60% of callers hang up before reaching an agent. Every missed call is a lost opportunity.

High staffing costs

30%+ annual turnover, 8-12K MAD/month per agent. Scaling means hiring — and training from scratch.

70% of calls are repetitive

Balance inquiries, appointment confirmations, order status — your agents handle the same questions all day.

The solution

A voice agent that truly understands your customers

Natural conversation in 3 languages, instant data access, and seamless human handoff when needed.

Native multilingual

French, Arabic and Darija with dialect detection and code-switching.

Real-time data access

Queries CRM, ERP and calendars during the call to give accurate answers.

Natural voice

Human-like speech synthesis with appropriate tone, pacing and emotion.

Contextual transfer

Escalates to humans with full call context — no customer repeating.

Inbound

  • Smart welcome & caller identification
  • FAQ & information requests
  • Automated appointment booking

Outbound

  • Lead qualification campaigns
  • Appointment reminders
  • Satisfaction surveys

How it works

Anatomy of an AI-handled call

1

Pickup

Under 1 second, any time of day.

2

Recognition

Multilingual ASR identifies language.

3

Understanding

NLU extracts intent and entities.

4

Action

Queries systems, books appointments, updates records.

5

Closing

Confirms resolution, sends summary.

Use cases

Voice AI across industries

Healthcare & Insurance

  • Reimbursement tracking
  • Medical appointment booking
  • Coverage information

Banking & Finance

  • Balance inquiries
  • Card opposition
  • Credit pre-qualification

E-commerce & Retail

  • Order tracking
  • Returns management
  • Abandoned cart recovery

Telecom

  • Technical diagnostics
  • Plan changes
  • Contract renewal

Real Estate

  • Lead qualification
  • Visit scheduling
  • Property information

Public Services

  • Administrative guidance
  • Agency appointments
  • File status tracking

Frequently asked questions

What languages does it understand?

French, Modern Standard Arabic, and Moroccan Darija — with automatic language detection and mid-call switching.

Can it transfer to a human agent?

Yes. The AI detects complex or sensitive situations and transfers with full context so the customer never repeats themselves.

How does it integrate with our phone system?

Via SIP trunk or API. We integrate with most PBX and cloud telephony providers without replacing your infrastructure.

Can we customize the voice?

Yes. Choose from multiple voice profiles and adjust tone, speed, and language mix to match your brand.

What is the autonomous resolution rate?

50-70% of calls are fully resolved without human intervention, depending on use case complexity.

How much does an AI-handled call cost?

Significantly less than a human-handled call. We provide transparent per-minute pricing after the free audit.

Ready to Start

Ready to transform your phone service?

Book a free demo call. Hear our voice AI in action and get a concrete deployment plan for your use case.

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