Voice agents that handle your calls 24/7
Eliminate wait times, reduce call center costs and deliver consistent service — in French, Arabic and Darija.
French, Arabic & Darija — 95%+ speech accuracy
Real-time access to CRM & calendar data
Contextual transfer to human agents when needed
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AI Voice Agent · FR / EN / Darija
The problem
Call centers are expensive, slow and hard to scale
3-8 min average wait
60% of callers hang up before reaching an agent. Every missed call is a lost opportunity.
High staffing costs
30%+ annual turnover, 8-12K MAD/month per agent. Scaling means hiring — and training from scratch.
70% of calls are repetitive
Balance inquiries, appointment confirmations, order status — your agents handle the same questions all day.
The solution
A voice agent that truly understands your customers
Natural conversation in 3 languages, instant data access, and seamless human handoff when needed.
Native multilingual
French, Arabic and Darija with dialect detection and code-switching.
Real-time data access
Queries CRM, ERP and calendars during the call to give accurate answers.
Natural voice
Human-like speech synthesis with appropriate tone, pacing and emotion.
Contextual transfer
Escalates to humans with full call context — no customer repeating.
Inbound
- Smart welcome & caller identification
- FAQ & information requests
- Automated appointment booking
Outbound
- Lead qualification campaigns
- Appointment reminders
- Satisfaction surveys
How it works
Anatomy of an AI-handled call
Pickup
Under 1 second, any time of day.
Recognition
Multilingual ASR identifies language.
Understanding
NLU extracts intent and entities.
Action
Queries systems, books appointments, updates records.
Closing
Confirms resolution, sends summary.
Use cases
Voice AI across industries
Healthcare & Insurance
- Reimbursement tracking
- Medical appointment booking
- Coverage information
Banking & Finance
- Balance inquiries
- Card opposition
- Credit pre-qualification
E-commerce & Retail
- Order tracking
- Returns management
- Abandoned cart recovery
Telecom
- Technical diagnostics
- Plan changes
- Contract renewal
Real Estate
- Lead qualification
- Visit scheduling
- Property information
Public Services
- Administrative guidance
- Agency appointments
- File status tracking
Frequently asked questions
What languages does it understand?
French, Modern Standard Arabic, and Moroccan Darija — with automatic language detection and mid-call switching.
Can it transfer to a human agent?
Yes. The AI detects complex or sensitive situations and transfers with full context so the customer never repeats themselves.
How does it integrate with our phone system?
Via SIP trunk or API. We integrate with most PBX and cloud telephony providers without replacing your infrastructure.
Can we customize the voice?
Yes. Choose from multiple voice profiles and adjust tone, speed, and language mix to match your brand.
What is the autonomous resolution rate?
50-70% of calls are fully resolved without human intervention, depending on use case complexity.
How much does an AI-handled call cost?
Significantly less than a human-handled call. We provide transparent per-minute pricing after the free audit.
Ready to transform your phone service?
Book a free demo call. Hear our voice AI in action and get a concrete deployment plan for your use case.